our team

Local clinical excellence

Frazer Paterson

Director and Clinical Audiologist (BSc, PgDip, HCPC, MSHAA)

Frazer, a degree trained audiologist has extensive and varied experience in the world of Audiology.  With two spells in the NHS he was held to the highest clinical standards in the diagnosis and treatment of hearing loss.  

His experience working for one of the world’s leading hearing aid manufacturers has exposed him to the latest hearing aid technology and how to maximise its potential.  Frazer is passionate that hearing loss should not be a barrier to employment, limit a person’s ability to communicate with friends and family or curtail any aspect of their life.  

He is passionate about Almond Hearing becoming the trusted hearing care provider in his local community and making a small contribution to improve lives.

Susie Darroch Paterson

Director and Front of House

Susie has excellent interpersonal skills, having worked for British Airways for 14 years. During this time, she progressed from cabin crew to customer service manager and latterly training executive.

Susie has a keen interest in design and played a vital role in the development of the practice.

Currently studying for a marketing qualification at The Open University she is combining the role of marketing director and office manager.

Susie is key in delivering our patient centric approach and will often be the friendly face welcoming you to Almond Hearing.

Iain N Edgar

Director and Clinical Audiologist (BA PgDip HCPC MSHAA RCCP)

Iain studied for his postgraduate diploma in Audiology at Queen Margaret University in Edinburgh. He has 8 years of experience as an NHS audiologist, most of which he spent at the New Victoria Hospital in The Southside. For the past 5 years, alongside busy ENT and Hearing Aid clinics, he has taken tinnitus clinics and been involved in the Scottish Tinnitus Advisory Group.

In addition to his NHS work, Iain has worked privately for the past two years. He has now decided to open a private clinic in his local community of Clarkston, where he is eager
to make a small but meaningful difference in improving people’s quality of life.

Before becoming an audiologist, Iain was a professional musician and studied at Strathclyde for a BA in Applied Music. This gives him a unique perspective on hearing and sound.

Peter Lucas-Herald

Clinical Audiologist
(MSc Bsc (Hons) RCCP HCPC)

Peter has a strong academic background, first graduating with a biology degree from Edinburgh University before moving on to study audiology at Queen Margaret University. He then completed a master’s degree in audiology, researching vestibular testing methodology.

Peter has been working as a clinical audiologist within the NHS, taking a particular interest in vestibular assessment and reassessment. Balance problems can be incredibly debilitating and Peter has a passion to work with these clients to regain their confidence and help them return to a normal life.

Bailey Caughey


Bailey graduated in English and Scottish Literature from the University of Edinburgh and has begun her studies at Napier University in a master’s program for Publishing. Passionate about her academic career, Bailey also strives to help and serve others in any role she plays. 

Working for several years in customer service and management, Bailey has a lot of experience in problem solving and compassionate care of people’s needs which makes her a great fit for one of Almond Hearing’s receptionists. 

Irene Edgar

Front of House

Irene is a valuable member of the Almond Hearing West team, bringing 40 years of experience in social care in the West of Scotland, including a managerial role. Her expertise in serving individuals shines through in her approach to front of house service, where she prioritises putting the person at the centre of the experience.

In her spare time, Irene works as a part-time celebrant, officiating weddings, funerals, and baby namings. Her dedication to creating personalised and meaningful ceremonies is a testament to her caring nature, which she brings to her work at Almond Hearing West.

With Irene on the team, clients can expect exceptional service and support, backed by years of experience in providing compassionate care.